Lifetime Air LLC Last Updated: [DATE]
1. Who We Are
Lifetime Air LLC ("Lifetime Air," "we," "us," or "our") provides HVAC and mini split installation services in Phoenix, Arizona. This Privacy Policy explains how we collect, use, and protect information you provide to us through our website, forms, and text messaging communications.
2. Information We Collect
When you request a quote, consultation, or service through our website or forms, we may collect:
First and last name
Phone number
Email address
Service address (if provided)
Details about your HVAC/mini split needs
3. How We Use Your Information
We use the information you provide to:
Respond to quote requests and schedule consultations
Communicate with you about your service request via phone, email, or SMS text message
Send appointment reminders and service updates
With your separate consent, send promotional offers and marketing communications
4. SMS/Text Messaging Communications
If you opt in to receive text messages from Lifetime Air, you may receive:
Non-marketing/transactional messages (e.g., appointment confirmations, service updates) if you check the corresponding consent box
Marketing and promotional messages (e.g., special offers, discounts, new product updates) if you separately check that consent box
Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us at 623-456-5694 or [email protected].
Mobile opt-in data and consent will never be shared or sold to any third party or affiliate for marketing or promotional purposes, under any circumstances. This includes text messaging originator opt-in data and consent — this information is not shared with anyone, regardless of the purpose.
5. How We Protect Your Information
We use commercially reasonable safeguards to protect the personal information you provide. We do not sell your personal information to third parties.
6. Third-Party Service Providers
We may share information with service providers who help us operate our business (e.g., CRM platforms, scheduling software, payment processors) solely for the purpose of delivering our services to you. These providers are contractually obligated to protect your information and are prohibited from using it for their own marketing purposes.
7. Your Rights
You may request to:
Access the personal information we hold about you
Correct inaccurate information
Request deletion of your information
Opt out of marketing communications at any time
To make a request, contact us at [email protected] or 623-456-5694
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
9. Contact Us
Lifetime Air LLC 2906 W Almeria Rd, West Almeria Road Phoenix, Az 623-456-5694 [email protected]